TURN INFORMATION INTO INSIGHT!

1. Who is Docutent designed for?

Docutent is built for companies of any size that work with complex, knowledge-heavy documents. It is particularly useful for mid-market and enterprise teams in regulated industries, such as legal, finance, and healthcare.

2. What exactly is Docutent?

Docutent is an AI-powered platform that allows you to search, analyze, and extract insights from your documents in seconds. You can ask questions in plain language, and it delivers precise, context-aware answers.

8. Is there a file size limit?

Docutent can process huge documents. Files up to 2GB are supported without issue.

9. How many users can work on Docutent at the same time?

Docutent supports multiple users and teams, with role-based access controls for secure collaboration.

10. Can I try Docutent before committing?

Yes. You can book a live demo or request access to a sandbox environment for testing.

11. Are my documents secure?

Yes. Docutent encrypts all files in transit and at rest, keeping your data private and protected at all times.

12. Does Docutent store my data?

No. Docutent does not retain your data beyond what is needed for active use. You remain in full control of your files and content.

13. Can Docutent run in a closed environment?

Yes. Docutent can operate entirely on-premises or in a private cloud, ensuring your sensitive data never leaves your infrastructure.

14. Is Docutent compliant with the EU AI Act and GDPR?

Yes. Docutent is designed with compliance in mind, helping you align with regulations such as the EU AI Act, GDPR, and ISO standards.

15. Can Docutent handle sensitive or classified information?

Yes. The platform features enterprise-grade security and access controls, making it suitable for highly sensitive use cases.

16. Does Docutent log user activity?

Yes. Docutent provides full audit trails showing who accessed specific documents and when.

17. Can I control which users see certain files?

Yes. Role-based access permissions enable you to restrict document visibility, ensuring that only authorized users have access.

18. Does Docutent send data to external AI providers?

No. Docutent utilizes AI models within your chosen environment, maintaining complete control over all data processing and analysis.

19. What happens if I delete a document?

When a document is deleted, Docutent removes it from the searchable index immediately.

20. Can I see where an answer came from?

Yes. Docutent highlights the exact section in the source document so you always know the context.

21. How does Docutent understand my questions?

Docutent utilizes advanced semantic search to comprehend the intent behind your question, not just its keywords.

22. Can Docutent analyze multiple documents at once?

Yes. Docutent can search across your entire knowledge base and even compare information between documents.

23. Does it handle technical or legal language?

Yes. Docutent is optimized for professional terminology and can process complex industry-specific content.

24. Can I filter results by metadata such as author or date?

Yes. Metadata filters enable easy narrowing of searches in extensive document collections.

25. Can Docutent summarize long documents?

Yes. The platform can produce accurate, plain-language summaries of lengthy and complex content.

26. Can it extract tables or structured data?

Yes. Docutent recognizes and extracts tables, lists, and other structured elements from documents.

27. Can Docutent create visualizations from data?

Yes. The platform can generate graphs and charts based on the information it extracts.

28. Will Docutent understand our company’s internal terminology?

Yes. Docutent can be fine-tuned to recognize and interpret your organization’s unique language and jargon.

29. Does Docutent remember my previous questions in the same session?

Yes. Docutent keeps the conversation context-aware, allowing for follow-up questions without needing to repeat yourself.

30. Can I save or export answers from Docutent?

While Docutent does not directly export answers, you can copy responses or use APIs to integrate them into your systems.

31. Can I integrate Docutent with SharePoint or Google Drive?

Yes. Docutent integrates seamlessly with platforms like SharePoint, Google Drive, and other repositories through its API.

32. Does Docutent work with custom internal systems?

Yes. The API allows integration with most document management or storage systems your company already uses.

33. Is Docutent tied to a single AI model?

No. Docutent is LLM-agnostic and can work with multiple AI models tailored to your business needs.

34. Can Docutent work without internet access?

Yes. It can run in fully offline mode on-premises for maximum data security.

35. Can Docutent process real-time document updates?

Yes. When new documents are added or updated, Docutent automatically refreshes its index.

36. How does version control work in Docutent?

Docutent tracks document changes and maintains version histories for full traceability.

37. Can I set up notifications for updates or changes?

Yes. You can configure alerts for specific documents, topics, or keywords.

38. Does Docutent support multiple languages?

Yes. Docutent can process documents and respond in multiple languages.

39. Can Docutent be customized with our company branding?

Yes. Enterprise clients can opt for a white-labeled version of Docutent with their own branding.

40. How is Docutent different from a traditional document management system?

Unlike traditional systems that store and organize files, Docutent understands content and provides context-aware answers to your questions.

41. How long does it take to deploy Docutent company-wide?

Most deployments are completed in one to two days, depending on the size and complexity of your document library.

42. Does Docutent provide onboarding support?

Yes. Our team provides onboarding, training sessions, and technical support to help your employees get up and running quickly.

43. Can Docutent scale as our company grows?

Yes. Docutent is designed for fast scaling across departments and teams.

44. What kind of support is available after deployment?

You will have access to dedicated account managers, live support, and optional workshops for ongoing success.

45. Do I need a separate AI subscription to use Docutent?

No. Docutent includes everything you need with no additional AI platform subscriptions required.

46. Can I run a pilot before committing to full deployment?

Yes. We recommend starting with a pilot phase to validate how Docutent fits your workflows.

47. Does Docutent provide usage analytics?

Yes. The platform includes dashboards showing how your team interacts with documents and searches.

48. Can Docutent help with compliance audits?

Yes. Docutent offers audit-ready features, including activity logs and document traceability, to simplify compliance checks.

49. What happens if our document storage requirements grow?

Docutent’s architecture can easily scale with your storage and performance needs.

50. How is Docutent priced?

Docutent offers flexible pricing models based on your company’s size and requirements. Contact our team for a tailored quote.

51. How do I know it is safe to use LLMs?

LLMs process data in real time. They do not store your inputs and they do not add them to the model’s knowledge base. Your data flows through the system to generate an answer but it is not kept.

52. Will an LLM have access to my entire database?

No. Only the minimum context needed for an accurate answer is shared. Instead of sending full repositories, Docutent selects just the most relevant documents and extracts key passages.

53. What happens if I share sensitive information?

Confidential data such as client secrets or proprietary formulas should be treated with the same care as when you use email or cloud storage. With Docutent you decide what to share and you stay in full control.

54. How is my data protected if I work in the EU?

All data is transmitted through secure APIs and handled under strict legal frameworks such as GDPR and the EU AI Act. These regulations guarantee that your data is managed securely and lawfully.

55. Will my data be used to retrain external models?

No. Leading providers such as OpenAI, Anthropic and Mistral guarantee that inputs and outputs are not used for retraining or shared with others. Docutent respects and enforces these opt out options.

56. Why can’t my company just build its own LLM?

Running an LLM requires enormous computing resources such as GPU clusters, cooling and energy costs. For most organizations this is not feasible.

57. Can’t I just buy stronger hardware to solve this?

Even the most advanced hardware becomes outdated in one or two years. Keeping up would mean constant upgrades and very high costs.

58. Can I install the best LLMs directly on my own servers?

No. The most advanced models are proprietary and not available for on premise installation. Training or reproducing them would require huge investment in both compute power and research.

59. What is the practical alternative if I cannot run my own LLM?

Instead of trying to maintain your own LLM, you can rely on secure access to best in class models through Docutent. This way you avoid infrastructure costs while staying fully compliant.

60. Why should I choose Docutent for this?

Docutent is not a single fixed LLM. It acts as a secure gateway to the best available models at any time, giving you flexibility without locking you to one vendor.

61. Do I need to manage GPUs or infrastructure myself?

No. With Docutent you do not need to run GPU farms or refresh hardware. The platform continuously integrates the most advanced models for you.

62. How can I be sure Docutent is compliant with regulations?

Docutent is designed for compliance with GDPR and the EU AI Act. It ensures that all data processing follows strict legal and security standards.

63. Can Docutent understand different languages?

Yes. Docutent can process documents in any language and provide answers in the language you ask your question. This makes it easy to work with multilingual sources.